WHAT IS A PRE ORDER:
This means the stock is on its way to us, but we are allowing you to pre-order it, so you can secure the stock!
We’re doing this as we only make small quantities of our pieces and want to give you an opportunity to secure exactly what you want.
Pre-order items are marked pre-order and will also say so in the item description along with the estimated shipping date.
Important information regarding PRE ORDER items:
- When you purchase an item on pre-order, you will receive an order confirmation email straight away.
- You will receive another email from us once your item has been shipped, with your tracking number.
- All pre-orders require full payment at the time of order. This includes the shipping cost.
- Pre-order items are eligible for exchange for store-credit within 14 business days of receipt of goods.
- We will get in touch if the expected date of arrival of your pre ordered item changes. The estimated dates for arrival are approximate only, and are subject change due to things like customs and delivery services.
- If you order more than one item, and any one of them is a PRE ORDER, your entire order won't be shipped until everything is in stock. This is important to note. If there are other items you wish to receive right away please place two separate orders, one for the PRE ORDER item and one for the items in stock.
- For more information please also read our shipping and returns policy.
If you would like to change your order, size, shipping address, cancel an order or anything else please email us at firstname.lastname@example.org